Please give us some basic info:

Select Platform Windows Mac

Select Product Maker Atlantis RAYLIGHT MXFX

I'm using the free demo I purchased it with the email address below

Your Email address

Please give us your name:

What version of DVFilm software are you using?

Versions numbers usually have a number and letter code, for example 2.02a. The best way to get the version number is click Help->About in the application.

Please describe the problem you are having. Include info on the editing system that you use, any special software like non-DVFilm codecs, the settings used to export or capture the movie, and the setting you used in the DVFilm product. You can also upload to us a short sample of the movie that you are having problems with. Always send us the original, unprocessed movie file. Click here to upload in a new browser window.

Describe the problem here:

Click Submit ONCE and please wait for a response (it may take several minutes)